Professionals 
Students 
Landlords 
Let or Sell? 
Refer a Friend 
Investment Sales 
Buy a BTL 
Auctions 
Value my property 
Overview 
Sourcing 
Refurbs 
Developments 
Why Leeds? 
Block Management 
Case Studies 
Meet the HOP Team
Lettings Negotiator
Abbie D
What do you do at HOP?
At HOP it is my job to take care of enquiries for our Student portfolio. I conduct viewings, ensure photos and marketing are kept up to date and find the best applicants for each property.
What did you do before joining HOP?
I have recently completed a three-year BA (hons) Degree in Acting, achieving a high 2:1 at The Mill School of Performance.
Why did you join HOP?
HOP took my interest as the job role includes communication, teamwork and confidence, all skills I loved developing whilst training in the performance industry.
What are your hobbies?
My hobbies include socialising with friends, going to the gym, singing, and watching films – especially horror films!
Tell us an interesting fact about you?
I have 16 tattoos.
What is your dream home?
My dream home would be a villa in the south of Spain.
Lettings Negotiator
Abbie M
What do you do at HOP?
My job at HOP is to deal with enquiries from students and professionals, book viewings and help landlords find the best applicants for their properties.
What did you do before joining HOP?
Before joining HOP, I worked for a small business within the housing industry, where I assisted the Directors completing S202 Homeless Reviews with various Local Authorities within London. Alongside this, I also completed a diploma in Business Administration.
Why did you join HOP?
I’ve always found the property market interesting and wanted to work within this industry.
What are your hobbies?
I enjoy going out for food and drinks at new places, dog walks and shopping!
Tell us an interesting fact about you?
I recently spent 4 months living in Melbourne, Australia.
What is your dream home?
A converted farmhouse with a modern open-plan kitchen with floor to ceiling windows.
Marketing Executive
Abi
What do you do at HOP?
I have a very fun and diverse role here at HOP. Working alongside Cat, I manage all marketing carried out by HOP, working across a range of channels to help drive growth and brand awareness across the company.
What did you do before joining HOP?
Before joining the HOP team I worked as an Account Exec within a Marketing Agency specialising in the Property Industry. Prior to this I worked in an well-known Estate Agents as a Sales Negotiator for several years, which is where my passion for property started. Putting together my Estate Agent experience with my Marketing degree, made HOP the perfect match.
What’s the best bit of working for HOP?
All the team are very ambitious and open to new ideas which is fantastic when it comes to Marketing. Additionally, the company are very forward thinking and modern in the way they approach not just sales but customer service too. It really gives our clients the reassurance that they are getting the best of the best for the modern world.
What are your hobbies?
I have a very sporty background and enjoy watching most sports. I also play golf in my spare time as a member of Horsforth Golf Club. When I am not playing or watching sport, I enjoy long walks with my husband and Cockapoo and love catching up with friends.
An interesting fact about you?
I competed at County level in football, swimming and athletics.
What is your dream home?
My dream home would have to be ski in – ski out chalet with open fires and breath taking views of the mountains. It would also need to be close to a local pub, have a swimming pool, 5 aside football pitch and golf course for the summer. Not asking for much?
Property Manager
Akhmad
What do you do at HOP?
I manage a large portfolio across the Leeds area, being the first point of contact for landlords & tenants, arranging maintenance repairs, property inspections, gas safety certificates & EICR’s etc
What did you do before joining HOP?
I have 6 years experience managing a portfolio of over 150 student properties in the Leeds and the wider West Yorkshire area.
What’s the best bit about working for HOP?
Everyone is super friendly, and there’s a real emphasis about working as a team. We all work together for the better of our clients and I think that’s what makes us stand out from other agencies.
What are your hobbies?
I enjoy going on bike rides – the more challenging the better! I’m also into computing and have already built my own gaming computer, which I’m always tinkering with and updating.
An interesting fact about you?
I went to the same school as Aaron Lennon (you probably never heard of him).
What is your dream home?
A 6 bedroom villa in Granada (Spain) with a pool!
Property Manager
Ami
What do you do at HOP?
I manage a portfolio of properties on behalf of our landlords. This includes carrying out property inspections, processing renewals and general day to day maintenance issues.
What did you do before joining HOP?
I have been a Property Manager for several years at another well-known agency.
What’s the best bit about working for HOP?
The best bit about working at HOP is that no two days are the same. I enjoy the variation in my role and having the opportunity to visit the properties and meet the landlords and tenants in person.
What are your hobbies?
Spending time with my family, long walks with my dog and children are the best days.
An interesting fact about you?
I have several metal screws and plates in my left leg!
What is your dream home?
A detached farm house with lots of animals.
Lettings Administrator
Amy
What do you do at HOP?
I progress referencing and draw up tenancies agreements for tenants moving in to new properties. I do this from the point where a tenant applies for a property up until referencing is complete and they are ready to collect their keys and move in. I also support the rest of the Pudsey office with general day to day tasks such as answering phone calls and booking in viewings.
What did you do before joining HOP?
I was a Self Employed Dog Groomer.
Why do you enjoy working in the property industry?
Having moving away from home for Uni and relocating cities twice I have not only viewed but also lived in a number of different properties, including buying my own home. I have always found the property industry interesting and always wanted to know more so therefore figured being on the other side of the desk would be a good path for me.
What are your hobbies?
Through the summer months I enjoy discovering new places to go hiking and camping throughout the UK with my 2 dogs, but on a more day to day basis I enjoy socialising with friends, cooking/baking and going to the gym.
An interesting fact about you?
I can juggle! I also met Lewis Capaldi having a beer in a bar in Leeds and got a photo with him.
What is your dream home?
I’ve always wanted a modern cottage or barn conversion. It must have an open plan kitchen with an island, cosy living area with a big open fire and plenty of land to cater for lots of dogs.
Lettings Administrator
Ashleigh
What do you do at HOP?
I am based in the Horsforth Branch and my main responsibilities are helping future tenants through the referencing process to move into a property, answering calls and confirming the release of keys.
What did you do before joining HOP?
I was a Lettings Administrator for another well-known property company.
What’s the best bit about working for HOP?
The best part about working for HOP is definitely the team! Everyone is friendly and we are always willing to help each other.
What are your hobbies?
I love travelling to different countries, socialising with friends, going on walks and teaching kids contemporary and street dance.
An interesting fact about you?
I can speak Spanish.
What is your dream home?
A big old Victorian styled detached house with high ceilings and modern touches added.
Property Manager
Asim
What do you do at HOP?
I manage a property portfolio for private landlords. Dealing with inspections, maintenance and tenants.
What did you do before joining HOP?
I worked in Insurance specifically Landlords Insurance.
Why do you enjoy working in the Property Industry?
I have always wanted to work in property as I have always been fascinated with it from a young age. I enjoy seeing different properties and dealing with people from various backgrounds.
What are your hobbies?
I enjoy learning new things. I am currently learning how to roller skate which has been fun. I also enjoy going to the gym and spending time with friends and family.
An interesting fact about you?
I trained MMA, Boxing and Brazilian Ju Jitsu for 2 years.
What is your dream home?
My dream home would be a massive house with a big back garden to do lots of outdoors activities such as football, badminton etc. Also, would love a basement with a gym, indoor pool, and games room.
Marketing Manager
Cat
It’s my job to manage all of the marketing activity for HOP. I make sure that everything we do and say is on brand, so that it reflects who we are and what we believe in.
What did you do before joining HOP?
Before joining the team, I worked for a number of creative and marketing agencies as an Account Director. I’ve managed, planned and implemented all sorts of marketing campaigns and projects for many different clients. This is my first client-side role and I’m looking forward to putting all of my experience into action first hand.
What’s the best bit about working for HOP?
HOP were initially my client and we worked together on their branding project back when it was Let Leeds. The enthusiasm for what they do is truly infectious and they are such a lovely bunch of people. I was over the moon when I was given a chance to join the team.
What are your hobbies?
I love beautiful things and good design and I’m in the process of renovating our house and trying my hand at gardening for the first time. I’m also in a band called Hidden Giants, where I play keyboards and sing backing vocals.
An interesting fact about you?
I am a trained masseuse and hypnotherapist!
What is your dream home?
Since seeing a Huf Haus on an episode of Grand Designs once, I’ve always wanted one. I love their modern lines and huge glass windows. Pop that somewhere in the country with rolling hills and a river nearby and that would do nicely.
Commercial Director
Cris
What do you do at HOP?
Amongst other things, my main responsibility is making sure we’re the best Estate and Letting Agent in Leeds.
What did you do before joining HOP?
I have had several positions in the property industry in the UK and New Zealand over the years. And I have seen some things you wouldn’t believe!
What’s the best bit about working for HOP?
HOP is a company I am proud to work for. Having worked for national estate agents, I can honestly say that the service you will receive from us is miles ahead of what you will receive from a large corporate. And we’re a damn-sight more affordable too!
What are your hobbies?
I’m interested in travel and the world in general. Plus, I bloody love property!
An interesting fact about you?
I used to own a Fish and Chip Shop.
What is your dream home?
Something with a paddock suitable to keep a few alpacas.
Property Maintenance
Dave
What do you do at HOP?
I am the maintenance operative here at HOP. Where possible, I look after the maintenance for our Tenants and Landlords. Working direct for HOP means I am able to prioritise their Landlords and Tenants to help with a speedier repair processes.
What did you do before joining HOP?
Before joining HOP I worked in Property Maintenance for another company, and also did kitchen and bathroom services.
What’s the best bit of working for HOP?
I like a challenge, also enjoy helping tenants feel comfortable in their property whether long or short term.
What are your hobbies?
Wish I had time for hobbies!
What is your dream home?
My dream home would be a nice villa in Gran Canaria with sea views, a pool & outdoor kitchen.
Business Development Manager
Grant
What do you do at HOP?
As Business Development Manager, based at the Leeds branch, my role includes new business development across both Sales & Lettings. I am responsible for valuing and listing properties, and ensuring we deliver the best service across both Sales & Lettings.
What did you do before joining HOP?
I have worked in property since 2017 across different roles within Lettings Agencies, Property Consultancy, Asset Management and Sales. I also have experience in the Short-Stay & Development sector.
Why do you enjoy working in the property industry?
I love working in the property industry as it allows you to work with history, living spaces and architecture. On the personal side, I love building long-lasting relationships & connections with the people you meet.
What are your hobbies?
I love making music in my spare time, as well as following my beloved Newcastle United.
An interesting fact about you?
I play several instruments, some much better than others.
What is your dream home?
My dream home would be a villa in Rome, with a rooftop terrace and unlimited cigars and wine.
Property Manager
James
What do you do at HOP?
My job is to manage and look after a portfolio of properties for landlords. I arrange repairs, check the condition of properties and take care of any compliance matters, for example – ensuring properties have up-to-date Gas Certificates.
What did you do before joining HOP?
Before joining HOP I was a housing officer for a social landlord. Managing tenancies and properties all over Yorkshire.
What’s the best bit about working for HOP?
The best bit about working for HOP is the team we have here. Everyone has been so welcoming and are always happy to help.
What are your hobbies?
I like to play golf and go to the gym in my spare time, and spend most of my weekends watching football.
An interesting fact about you?
I trained in boxing for about 2 years.
What is your dream home?
My dream home would be a large, modern cottage in the countryside, with a couple of acres to enjoy.
Property Consultant
Joseph
What do you do at HOP?
Working out of our Leeds branch, my role involves listing and letting properties within our large portfolio. It is my job to ensure our properties look top-notch when they come to market by gathering quality marketing material, and then working alongside our Negotiators to ensure these are Let in good time.
What did you do before joining HOP?
I studied for a four-year course at Leeds Beckett University in Retail and Property Management, before starting at HOP.
What’s the best bit about working for HOP?
The best bit about working for HOP, is the amazing, friendly team I am surrounded by each day, that inspire me to do my upmost, and provide the best service as possible.
What are your hobbies?
I am very passionate for sports, such as football and rugby. I also enjoy going to the gym and striving to achieve better every week.
An interesting fact about you?
I have a love for art, in my free time I love to draw and paint.
What is your dream home?
Ever since going there, I have loved the thought of living somewhere on the Amalfi coast in Italy, it is truly beautiful.
Financial Controller
Justina
What do you do at HOP?
As Financial Controller, I oversee end-to-end finance operations, financial planning, and analysis. I look to make improvements to procedures and controls as well as making sure we provide the best customer service.
What did you do before joining HOP?
Before joining HOP I worked for a high quality, energy efficient ventilation manufacturing business based in Harrogate.
Why did you join HOP?
I have always had an interest in property and real estate. Also, I wanted to take a step out of my comfort zone and challenge myself in a completely different business sector. So far, I feel like I’ve made the best decision!
What are your hobbies?
My favourite thing is to travel. I love experiencing different cultures, food, and traditions. I also enjoy going to the gym, spending time with my family, friends, and my beautiful Golden Retriever.
An interesting fact about you?
A few years back I faced one of my biggest fears and did a scuba dive in the Red Sea. Never again!
What is your dream home?
A spacious open plan, modern house with a balcony, swimming pool, hot tub, home cinema, and space for socialising. Surrounded by sun, sea, and nature. Preferably somewhere in California.
Managing Director
Luke
What do you do at HOP?
I’m the MD of HOP. I oversee the business strategy, marketing and finance, and am lucky enough to work with top quality people who help us deliver a winning formula.
My role is to work with the Management Team to ensure that we are continuing to provide the best possible customer service, as part of our strategy to grow the business across Leeds.
The growth and success of HOP is contingent on us having a high performing team that is as dedicated to customer service as I am. Our people are the foundation of our business and I’m committed to developing the team to be the best it can be. I am proud to have completed the Investors in People accreditation to help make HOP a great place to work.
At HOP, we support our people by continually evolving our software, systems, training and processes to help them deliver excellence throughout. I love seeing the team develop and succeed and how this is reflected in the excellent feedback from our happy customers.
What did you do before joining HOP?
As a young adult I moved to the fantastic city of Newcastle to study Business and Accountancy. Shortly after graduating from University, I secured a position at a large house builder on their graduate scheme until the property crash in 2008. After spotting a gap in the market for an independent agent that could offer a different approach, I created Let Leeds, which later rebranded to HOP in 2020.
What’s the best bit about working for HOP?
Let Leeds was born at the beginning of 2009 with a vision to shake up the lettings market. At the time, the industry was traditional and rigid with some agents offering a sub-standard service. It was my goal to offer a more modern and customer-centric approach to lettings for the reputable landlords of Leeds.
Our focus was on technology, customer service and high-quality property marketing and the business developed quickly through referrals. Soon we were managing a large portfolio of residential properties across Leeds. Landlords loved our streamlined lettings process and our single point of contact approach, which meant we could deliver a more personal service.
In 2020, we expanded our offering to include residential Sales and Block Management and re-branded to HOP.
The best bit about working for HOP is also what sets us apart from other agents – and that’s the talented people that work here. We are incredibly proud to have an ever-expanding team of proactive, professional and hardworking individuals who want to provide our customers with celebrity service.
I’m excited about the growth of the business and, as an ambitious company, we are keen on expanding further our property portfolio across Leeds, both organically and through acquisition.
What are your hobbies?
I enjoy football, going to the gym, watching films, eating out and cooking in, playing poker, as well as spending time with my two children.
An interesting fact about you?
The business originally started in my spare bedroom with an investment of £3,000.
What is your dream home?
My dream house would be modern with lots of high-tech gadgets and features, a jacuzzi, football pitch, lots of space for socialising and BBQs, and a good sound system. I love the sun, food and friends so location is a top priority. It would have to be somewhere warm, near a beach with some local bars and restaurants, and close to friends and family!
Lettings Administrator
Miaya
What do you do at HOP?
I am based in the Leeds office and my main responsibilities involve taking care of applications, contracts, key release, answering calls and greeting visitors.
What did you do before joining HOP?
Before joining HOP I was a Recruitment Consultant.
What’s the best bit about working for HOP?
The team! I felt welcomed within my first half hour and people are always willing to help. I also am finding learning within the property sector really interesting.
What are your hobbies?
Vegan cooking, dog walking and looking after my houseplants.
An interesting fact about you?
I broke my foot jumping off of a climbing frame when I was 4 because my sister convinced me I was a fairy.
What is your dream home?
Renovated farmhouse, huge windows, high ceilings and lots of land for animals!
Director of HOP Investments
Neil
What do you do at HOP?
I am the Director of HOP Investments, which helps Landlords and Investors make the most of all the opportunities that the Leeds Buy-to-Let Market has to offer.
HOP Investments offers a completely turnkey Property Sourcing solution, a complete Refurb and Optimisation service as well as delivering residential Property Developments.
As well as working with local landlords, we also act for clients as far away as Australia and Singapore, searching for property that fits their risk profile, that we know will rent
What did you do before joining HOP?
I have always been involved in property since an early age, working for the family business, and have been very hands-on in completing a number of renovations and developments both professionally and personally over the years.
In total I have been working in property for over 20 years, spanning development, investment and property management. I first joined HOP in 2010 and optimised countless properties for landlords, as well as advising clients on investment opportunities and HMO regulations
What is the best bit about working at HOP?
The best bit about working at HOP is the drive to improve and innovate what we do and how we do it, to ensure we offer the best service possible and continue to expand. Working in a company like HOP means everyone has a role to play and can make a massive impact on its success.
What are your hobbies?
Property is not just my 9-5, it’s something I enjoy and am genuinely passionate about. At weekends and evenings I enjoy spending time with my wife and my son.
An interesting fact about you?
I’m ambidextrous, right footed, left handed for writing and racket sports, but I throw darts with my right hand as well as golf. (I’m like a less talented Ronnie O’Sulivan).
What is your dream home?
My dream home is one that I build/renovate and would need to have character, modern touches, a view to die for through panoramic windows, a 10 car garage (one day), lots of land, and great efficiency.
Finance Assistant
Nevaeh
What do you do at HOP?
I help the team in regards to keeping the finances up-to-date, I help manage the landlords and process payments coming in and out. I also communicate with landlords, tenants and contractors via email and phone to help them with any enquires.
What did you do before joining HOP?
Before I joined HOP, I worked in credit control for over 4 years.
What’s the best bit about working for HOP?
The best part about working at HOP is the friendly team which makes the job really enjoyable! I have also always had an interest in property so I find the job very interesting too.
What are your hobbies?
I love going to festivals, going out with family and friends and going to the gym.
An interesting fact about you?
When I was 6, I lived in France for 1 year. I could speak the French fluently, but as I got older I slowly forgot.
What is your dream home?
My dream home is a converted barn with a modern inside with plenty of land!
Sales Negotiator
Olivia
What do you do at HOP?
My role at HOP is to manage all new properties coming to the market for Sale, from listing right through to offer accepted. This involves, listing new properties, matching them to potential buyers, answering enquiries and carrying out viewings, relaying and negotiating offers, and securing our homeowners the perfect buyer.
What did you do before joining HOP?
Studied Fashion & Theatrical Media Hair & Makeup at Leeds University Centre. I joined HOP in the Lettings department and moved across to Sales to broaden my skills and knowledge.
Why did you join HOP?
I had a keen interest to get into property and being from Leeds I had heard that this was a great company that has achieved many exceptional things.
What’s the best bit about working for HOP?
Working alongside a great team, learning about the property industry and being a part of a growing company.
What are your hobbies?
I enjoy staying active and spending time with friends and family. I also enjoy doing my freelance makeup clients in my spare time and creating content for my makeup page on Instagram.
An interesting fact about you?
I completed the UK’s largest and fasted zip line over Penrhyn Slate Quarry in North Wales.
What is your dream home?
A big house on the beach!
Director of Operations
Rosco
What do you do at HOP?
My role is to oversee the operational aspects of the business, working out of our Horsforth branch.
What did you do before joining HOP?
Before joining HOP I managed a number of large restaurant / pubs for a chain company, travelling between struggling sites to help improve operations and maximise profit.
What’s the best bit about working for HOP?
I am thoroughly enjoying working within a smaller team. Working as a single entity towards a common goal is a great feeling and being able to have a laugh whilst doing it makes it a fantastic place to work. It is incredibly cliché to say, but the role is brilliantly varied with no two days alike. Every day I am interacting with lots of new people across a wide spectrum of characters and personalities.
What are your hobbies?
I am always keen on picking up new skills and learning new things. I am currently practicing calligraphy, specifically in a form known as English Round hand used heavily in the 18th Century.
An interesting fact about you?
I have a Black Belt in Jujitsu and spent a number of years working as a coach.
What is your dream home?
My dream home would be an older building, ideally a converted barn or church basically something with a bit of character. It would have a significant amount of land surrounding to have my own smallholding. Although I would love to have this on the continent, nowhere else feels like home as much as the Yorkshire countryside!
Property Management Team Leader
Shauna
What do you do at HOP?
I manage a portfolio of properties, this includes managing all maintenance and ensuring that all compliance and inspections are up to date. Also as a Team Leader I am there to support our Professional Property Management team to provide the best service to our landlords and tenants.
What did you do before joining HOP?
I worked as a Lettings Negotiator for three years in a nationwide company both in Liverpool and Leeds City Centre.
What’s the best bit about working for HOP?
I joined HOP as they have a very personal touch with landlords and tenants. The job also allows flexibility in the working day with being based both in the office and out visiting properties.
What are your hobbies?
I love to travel and visit new countries. I also try to go back home as much as I can to spend time with friends and family!
An interesting fact about you?
I travelled through 7 countries in a 7 month period, spending one of the months working in a cocktail bar in Malaysia.
What is your dream home?
My dream house would be a big old Victorian style with modern touches added.
Senior Lettings Negotiator
Sion
What do you do at HOP?
I’m part of the team responsible for taking enquiries, going on viewings and speaking to landlords to get their properties let to good tenants as quickly as possible.
What did you do before joining HOP?
I’ve actually done a bit of everything. I worked as a Teacher for a short while, as well as a Maintenance Co-ordinator for another agency. I did these these alongside working at a bar and as a Personal Trainer.
What’s the best bit about working for HOP?
The best bit about working at HOP is the team by a country mile, everyone is friendly and willing to help where they can!
Why do you enjoy working in the Property Industry?
I love the all the different interactions I have with people, this includes the tenants, landlords, colleagues and even contractors. Also the market is always changing so no two days are ever the same and there are always new challenges to overcome.
What are your hobbies?
Outside of work I play rugby, as well as work as a Personal Trainer in my spare time.
An interesting fact about you?
I speak fluent in Welsh.
What is your dream home?
A long-term goal of mine has always been to open a gym! So although it sounds odd, my idea of a perfect house is a flat above the gym (that I will hopefully one day be running).
Director Of Block Management
Terry
What do you do at HOP?
I head up the Block Management team at HOP, offering a complete property and estate management solution to developers and leaseholders. We take care of every aspect of managing the building and communal areas, to ensure continuation of service and health and safety compliance.
What did you do before joining HOP?
I have a long history in the property sector, with over 12 years’ experience working within property management.
Why did you join HOP?
HOP already has an outstanding reputation in the lettings market and adding Block Management to the mix of services is the natural next step. As Director of Block Management, I’m excited to have an opportunity to further enhance the HOP offering. It is such a dynamic and ambitious company and I’m looking forward to growing the business doing something I am truly passionate about.
What are your hobbies?
Football, Martial Arts, Football coaching.
An interesting fact about you?
I can complete a Rubix Cube in under 10 minutes!
What is your dream home?
My dream home would be vibrant and colourful, welcoming. I would love somewhere in the Caribbean.
Lettings General Manager
Tom
What do you do at HOP?
My role at HOP is to manage our large and growing Lettings department including both our student and professional portfolio.
What did you do before joining HOP?
I came into this job role straight off the back of completing a degree in Sports Performance. I had also been working at a self-storage company part time for 2 years whilst at University. I joined HOP as a Lettings Negotiator in 2017. I have since worked my way up to Branch Manager and now General Manager.
Why do you enjoy working in the Property Industry?
I have always been interested in property and what you can get for your money. Seeing the different properties that we manage on a day-to-day basis is great. I also enjoy the freedom of being out and about meeting new people without sitting at a desk all day.
What are your hobbies?
Aside from my weekly gym routine, I also enjoy travelling and visiting as many different places as possible. If I can get out of England at least 4 times a year, I’m happy!
An interesting fact about you?
I am actually a qualified bricklayer and joiner.
What is your dream home?
A nice beach side apartment on the coast of California would do me just fine!
Finance Assistant
Victoria
What do you do at HOP?
I’m currently working as a Finance Assistant helping the team make sure all the Finances are up-to-date.
What did you do before joining HOP?
I have a background in Marketing.
What’s the best bit of working at HOP?
Gertie, the adorable office dog is my favourite!
What are your hobbies?
Painting, making clothes, going to museums and seeing live music
An interesting fact about you?
I did horse riding for ten years.
What is your dream home?
A London town house with high ceilings with groovy artwork!