Joseph had been great throughout the process. Communication has been regular and consistent, and he’s gone above and beyond to liaise with current tenant on matters.
“professional and extremely helpful”
I would highly recommend "Hop" for renting property. Our experience was fabulous, with great service from start (viewing) to finish (application). Mr Tom was incredibly professional and provided invaluable assistance throughout the process.
“Jon was very helpful and prompt with his replies, and took time to listen”
Very helpful and responsive.
Excellent customer service from Olivia.
I would recommend over and over.
The people are so lovely and understanding. Of course i will recommend them to friends.
Excellent from the initial phone call to the Pudsey/ stanningley office , welcoming& efficient & on viewing Joe was really pleasant& informative, enthusiastic & able to present other property for me to view
Excellent professional, great delivery
Amazing letting agents. Joe was very helpful and professional, Chelsea answered our queries patiently. Thank you HOP
Prompt service including flexible viewing times, responding to questions and sorting out documents.
“Three house viewings from ben”
Ben was very nice and made the process very enjoyable and gave clear advice
Very easy process and they are very helpful.
Best experience i will recommend this agency with all my trust thank you Hope.
Very quick, responds immediately and very helpful and informative. Thanks Joseph, Tom and amy so far :)
nice and professional people
Very good experience
Jon was very helpful and honest
“Jon Vickers is Great”
Jon Vickers has been a pleasure to deal with throughout the purchase of our first home. He’s always been quick to respond, very helpful and has always kept us up to date with progress without prompt. If any management are reading this, I’d happily provide a reference justifying his pay rise or promotion!!
Very reliable professional service, Jon is a lovely young man, always willing to help.
“Their person-ability is what sets them apart from other estate agents :)”
They are a fabulous agents to use. Personal service, friendly and approachable, laid back but efficient approach. Super pleased with their work. Keep it up HOP you guys are doing great :)
“Great Customer Service”
The people in the office were very informative and even checked up on a specific question before the actual viewing. The lady who did the viewing was excellent, all the questions asked of her were answered, there wasn't anything she did not know about.
“Excellent service would recommend”
I found very good . Would definitely recommend . Will use again .
“Helpful and efficient service.”
Great, friendly service. Good communication and helped find other properties to look at that fitted my criteria.
We had a good experience with Hop. The agent (Joe) was very helpful and nice, he did his job well as he kept us updated with the availability of the houses. Agents like these make customer experience comfortable and amazing.
I had a good viewing for the property and the service provided was really professional thank you HOP.
“What an absolute breeze!”
Lucy has been so helpful! The whole team were a dream to deal with!
Christina Bennewitz; Aaron Joslin
Great customer service, helpful and friendly staff. Highly recommended it.
I have good experience with HOP property.
“Excellent customer service .”
First class service from HOP and would highly recommend them . Rich and Jon are fantastic , very professional but also personable and responsive whenever contacted .
The customer app is great and was updated regularly with all relevant information regarding viewings and feedback.
“Look after tenants and house. Very responsive.”
- deal with problems straight away
- easy to get hold of
- explain things clearly
The best service ever.I find e easy solution 😊
“Brill so far”
Really friendly staff, and show a willingness to make sure there are no issues and that outstanding issues are being dealt with.
Mr Gordon Barker
Great lettings and management team
“Brilliant service once again. Thank you Anna.”
Brilliant service once again. Thank you Anna.
Mr Keith Green
“Great landlord service”
Great service, highly recommended
Mr Chris Blake
“Help at HOP”
I am a Landlady in Leeds and Hop have always been there to help when I have needed them.
Superb service in all respects and total confidentiality.
Would highly recommend them.
Excellent in finding replacement tenants within a short time and managing the tenancy - both out-going and incoming tenants.
Brilliant service. Highly recommended.
“Happy with service we revoeved so far”
Counivation is effevient
Mr Tafesse Cheffo, Mrs Zinet Ali
“Excellent service, would reccomend as a letting agency”
Jon arrived at the property promptly, was able to answer all my questions, was knowledgeable about the area, and accommodating to my needs
“Keep up the great service”
Easy from start to finish did all the hard work I would highly recommend this company
Ms Lisa Hillas
“Good service so far”
Found a suitable tenant quite quickly and have so far provided a good service.
“Personable and efficient”
Fast, polite and efficient service
Excellent communication skills. Very friendly polite service. Straight forward.
Very professional and easy to work with. Contact is good and responses to queries are dealt with in a cooperative and helpful manner.
They have done a great job. Have a great time everyone.
Staff are really helpful
“They got a group of 4 in very quickly on a great rate”
They got a group of 4 tenants in very quickly on a great rate and gave me some brilliant suggestions on how I could make my property better. I wish I used them 20 years ago. My life would be easier and I would have made more profit. Great work
Mr Ashkay Khurana
Hops give a fantastic service easy to change letting agents. Very perfessional.
Siobhan E Holloway
“Great service, super helpful:)”
Kyle is really on the ball, and great at communicating. Always very helpful, and keen to get in contact with the landlord to discuss any questions before signing.
“Very good letting agent”
HOP Property company is very efficient and reliable staff. We are very pleased letting two of our properties with ther assistance.
Shaun Surendran & Gayathri Surendran
“Great Service So Far”
Friendly and attentive - a refreshing change to my previous agent. Thank you.
Schnu Property Ltd
These guys are just what the industry needs. Tom Wild took my viewing and was very helpful. As my rental move progressed I interacted with lots of the staff from HOP and all of them were really good.
“Friendly and Helpful Staff”
Excellent communication - helpful staff and they were very accommodating.
Good customer service
“Highly recommended, thank you for a great service”
Georgia was very helpful, answered all questions clearly. She was accommodating with the viewing time, we did not feel rushed and had enough time to view the whole property.
Great service.fast efficient
Cannot recommend highly enough! Special thanks to Josh who has been fantastic from the start. Can't see us ever going elsewhere.
Mr Tom Austin, Ms Amy Butler
“Great experience overall”
Good communication, friendly interactions, informative when being show around the property.
“Kyle is great!”
Really lovely letting agent Kyle, was very accommodating and wasn’t pushing us to go with HOP just said to go with our gut, so felt like a very genuine interaction.
“Timescale was easy to arrange”
Very helpful staff very friendly quick experience from start to finish
Staffs are enthusiastic and I can connect with them whenever I need some help
Very professional. They kept me informed all the way
To suggest that the service provided by HOP Properties has been nothing short of amazing would be an understatement.
There was clear communication and advice all the way throughout.
Tom held the viewing for us which was arranged within a few days. He was so kind, polite and really informative.
Millie handled our contract and she was absolutely brilliant. I had 1000 worries and requests and she was honestly so kind and considerate.
I also spoke to our property manager Joe as we wanted a few things removed / changed with the property and there were absolutely no issues with this.
Amazing service from the team. I've never had a letting agent like it.
“They are a pleasure to work with and are great at managing, quoting and fix”
They are a pleasure to work with and are great at managing, quoting and fixing all the issues that come with tenants. They are also brilliant at recommending areas to improve on so you maximise the rental income. I wish I had used them sooner !
“All apartments now fully let”
All apartments have now been let
Millie has been fantastic. She kept me informed the entire time, her customer service is brilliant and she got everything done very fast for me.
Mr Jonty Reason
“I would recommend”
HOP seem to be a very professional company.
“Very good and efficient”
I would definitely use hop again
Mr Gary Stevens
Really happy with the service, had a little issue with my application but they solved this within a day and still managed to get me and my partner moved in the the original move in date. There was a bathroom tap fitted on the day of the move in and a small little bit of mess was left to hoover up but the person moving me in took his time to call me before we even got there, witch I found very professional. There approach with the covid 19 going on was very professional Aswell. Would highly recommend!!.
“The guy who came to the property was really propt and professional,”
I would highly recommend them
Kyle was very helpful in organising viewings and enabling us to sign for our house
Amazing, friendly service from millie Graham. Would definitely recommend to anyone.
“Straightforward and helpful”
Very polite friendly and helpful.
Had a very good experience with HOP, Josh took me round e few properties that I was looking at for rental and he was great, efficient and great knowledge. Would recommend highly.
Good agent. Very different to most as they aren’t my pushy and genuinely want to help
Brilliant, very help full all the way through and friendly
Great company! Highly recommend.
“Absolutely brilliant service”
I’ve worked with a few letting agents over the years and this is by far the best. Anna and her team are excellent at communicating and are very proactive. I would recommend them 100%
“Anna is the best!”
Anna made the process really easy to go through during a particularly stressful time. The app was also brilliant and makes Hop stand out as a leader in the field.
The service was fantastic - Tom was fantastic throughout and is an asset to the company.
“Great Customer Service”
Exception customer service. Above and beyond to do their best to help
“Enjoyable and comforting”
Tom showed me and my fiancé around a house in pudsey, was very friendly and felt at ease. He was very knowledgeable about the house and area, couldn’t recommend enough!! Thanks Tom!
I recently called in to find out about rents. Spoke to a lovely girl called Millie on the phone. She helped me and provided lots of information about the right area for me, as I'm not local to Leeds.
Had a great experience with HOP! Millie looked after me, she was great at dealing with issues and especially with uncertainties in the world, I felt very comfortable with her
“Lovely staff, efficient and effective in finding rentals!”
Really happy with HOP’s service in finding our first rental in Leeds. Staff all great to deal with, Josh in particular who was lovely and answered all our questions both in terms of the property and also the area in general! Would recommend highly
Really professional service, particularly from Josh, who was a breath of fresh air in this difficult time. Would definitely use them again.
“Professional and stress Free”
HOP we’re professional throughout and helped keep everthing stress free. They helped me find my perfect home and I am so thankful to Josh in particular who was my point of contact throughout.
“Fantastic, knowledgeable and efficient service”
The service I received was exceptional. I was looking to invest in Leeds without much insight into the overall state of affairs with the lettings market. I spoke with a gentleman called Josh Buckley at great length and I was blown away by his knowledge of the area and of the market. He was very attentive and answered all of my (many) questions in great detail. I was totally impressed and can’t recommend highly enough!
“Stress free move!”
Moving was made super easy with HOP and so much less hassle. Millie was also a great help in the process and we couldn’t have done it without her help
Was welcomed at my viewing by the excellent josh, he was very chatty and comfortable to be around. Finally he went above and beyond to cater for our needs.
I’d really recommend HOP to anyone, I had a really lovely experience and Millie was very helpful throughout the whole process.
“Excellent experience from start to finish”
My viewing was conducted by Josh who was an absolute delight, he was very attentative to what I was looking for and spared no detail when showing me the property!