They are a pleasure to work with and are great at managing, quoting and fix
They are a pleasure to work with and are great at managing, quoting and fixing all the issues that come with tenants. They are also brilliant at recommending areas to improve on so you maximise the rental income. I wish I had used them sooner !
Great service, courteous team!
Excellent customer service with timely responses. Very friendly and courteous. Their contractors can just be a bit quicker though.
Timescale was easy to arrange
Very helpful staff very friendly quick experience from start to finish
Kyle is great!
Really lovely letting agent. He was very accommodating and wasn’t pushing us to go with HOP just said to go with our gut, so felt like a very genuine interaction.
Great experience overall
Good communication, friendly interactions, informative when being show around the property.
Friendly and Helpful Staff
Excellent communication – helpful staff and they were very accommodating.
These guys are just what the industry needs. Tom Wild took my viewing and was very helpful. As my rental move progressed I interacted with lots of the staff from HOP and all of them were really good.
Great Service So Far
Friendly and attentive – a refreshing change to my previous agent. Thank you.
They got a group of 4 in very quickly on a great rate
They got a group of 4 tenants in very quickly on a great rate and gave me some brilliant suggestions on how I could make my property better. I wish I used them 20 years ago. My life would be easier and I would have made more profit. Great work
Good communication
Staff are really helpful
Happy
They have done a great job.
HOP expertise
Very professional and easy to work with. Contact is good and responses to queries are dealt with in a cooperative and helpful manner.
Excellent communication skills. Very friendly polite service. Straight forward.
Personable and efficient
Fast, polite and efficient service
Good service so far
Found a suitable tenant quite quickly and have so far provided a good service.
Keep up the great service
Easy from start to finish did all the hard work I would highly recommend this company
Brilliant service. Highly recommended.
Excellent in finding replacement tenants within a short time and managing the tenancy – both out-going and incoming tenants.
Great service, highly recommended
Great lettings and management team
It was well organized and staff were quick to respond
Brill so far
Really friendly staff, and show a willingness to make sure there are no issues and that outstanding issues are being dealt with.
Great customer service, helpful and friendly staff. Highly recommended it.
Great Service
I had a good viewing for the property and the service provided was really professional thank you HOP.
We had a good experience with Hop. The agent (Joe) was very helpful and nice, he did his job well as he kept us updated with the availability of the houses. Agents like these make customer experience comfortable and amazing.
Thanks
Helpful and efficient service.
Great, friendly service. Good communication and helped find other properties to look at that fitted my criteria.
Great Customer Service
The people in the office were very informative and even checked up on a specific question before the actual viewing. The lady who did the viewing was excellent, all the questions asked of her were answered, there wasn’t anything she did not know about.
Their person-ability is what sets them apart from other estate agents 🙂
They are a fabulous agents to use. Personal service, friendly and approachable, laid back but efficient approach. Super pleased with their work. Keep it up HOP you guys are doing great 🙂
Very easy process and they are very helpful.
Excellent professional, great delivery
Excellent from the initial phone call to the Pudsey/ stanningley office , welcoming& efficient & on viewing Joe was really pleasant& informative, enthusiastic & able to present other property for me to view
Professional
Really professional company and nice agents.
Friendly people, very knowledgeable about the property
Had the best customer service with this company. I’d been looking at property for over 6 weeks with lack lustre agents but Joseph Dempsey, the estate agent from Hop was an unexpected surprise, he was friendly, engaging and professional. Thank you.
“Great service so far!”
Joseph had been great throughout the process. Communication has been regular and consistent, and he’s gone above and beyond to…
Best experience i will recommend this agency with all my trust thank you Hope.
Very easy process and they are very helpful.
“Three house viewings from ben”
Ben was very nice and made the process very enjoyable and gave clear advice
Perfect! Great
Highly recommend!! Very quick, responds immediately and very helpful and informative. Thanks Joseph, Tom and amy so far 🙂
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