No two solutions are identical. At HOP, we take the time to understand your property management requirements before creating a truly bespoke service. Only after a thorough consultation with key stakeholders, will we tailor the solution that is right for you.
From smaller units of flats to luxury purpose-built student accommodation, we manage a broad range of blocks across Leeds and Yorkshire, each with their own specific set of service needs and requirements.
The values that drive us, however, remain the same for every client we work with. We pride ourselves on being consistent, accountable and innovative – and this underpins everything we do.
Customer contact is key. As well as our hands-on customer service team and round the clock reporting portal, we also meet with Residents and Directors on a regular basis. You’ll also receive handy easy-to-read reports to keep you up to date with what’s happening on site.
We love feedback from our clients, so that we can continue to refine and finesse the service we deliver.