Careers at HOP

Join the team

HOP offers a platform for Yorkshire’s most driven, creative and passionate property people to come together, grow, have fun and make an impact. Our people are at the heart of everything we do, working together to achieve a common goal and deliver the best customer experience at every turn.

Our ethos is ‘every move matters’, because we take pride in everything that we do.

With a hugely successful team of over 30 people across three branches, our team values are what drive us forward. Filled with fun, laughter and passion, we strive to create the best team in the industry.

What we do

HOP Lettings

Helping find the right tenants for your properties.

HOP is an award-winning Letting Agent in Leeds that provides a complete 360° service for Landlords, helping them to maximise their investment.

Our long established  Lettings Team manages over 2,000 happy student and professional tenants.

Letting a property in Leeds?

  • Student, HMO and Professional Tenant Find
  • Bills Inclusive Tenancy Management
  • Residential Property Management
  • Maintenance Management
  • Refurbishment & Redecoration Services
  • Portfolio Management
  • Development Appraisals

HOP Sales

Helping homeowners in Leeds to buy and sell their homes.

Our fresh, flexible and friendly approach to sales means you get the customer service you deserve, while our top-notch marketing will
make your property stand out from the crowd.

HOP’s friendly expert Estate Agents provide a seamless sales service from start to finish.

Selling your home?

  • Residential Sales
  • Investor Sales
  • Portfolio Sales
  • Refurbishment & Redecoration Services

HOP Investments

Helping landlords invest in BTL property across Leeds.

HOP Investments provides a turnkey solution for investors looking to take advantage of investing in Buy to Let property in Leeds.

We’ll source the right property, spec and handle any works to optimise the investment, and then let and manage it for you, wherever in the world you are based.

Read more about HOP Investments

  • Property Sourcing
  • Property Optimisation
  • Residential Developments
  • Full Property Refurbishments
  • Fixed Investment Returns
  • HOP Investor Club

HOP Block Management

Hands-on asset management tailored to you.

Our customer-focused approach to block management delivers a transparent, personal and compliant service, tailored to meet the budget and requirements of your block.

We handle every aspect of block management, ensuring continuation of service, compliance and peace of mind.

Read more about HOP Block Management

  • Block Management
  • PBSA (Purpose Built Student Accommodation)
  • BTR (Build to Rent)
  • Retirement Block Management
  • Facilities Management
  • Building Services

The Cherry On Top


Meet the team

Everyone at HOP has an important part of play in making it such a brilliant place to work.

Investors in People

In our industry, it’s the people that really make the difference. That’s why we firmly believe in supporting our staff to be the very best they can be.

We have worked very hard as a business to achieve the world-renowned Investors in People accreditation, and we are very proud of it too!

Growing the best team is one of our core business goals and the award is recognition of our commitment to making HOP a great place to work. It acknowledges how we choose to run the business and our continual investment in the training, development and engagement of our highly valued team.

What’s it really like to work at HOP?

Doing things differently

There’s no place like home, and we are the Home of Property after all! At HOP, we like to do things a little bit differently. Enough of the suits and ties and awkward goodbyes, we are a family and together we laugh, celebrate and succeed.

We are always on the lookout for like-minded people to drive our business forward and see HOP continue to grow.

Whether you have tonnes of property experience or are new to the industry, we are sure to have a role available for people who share our enthusiasm. We look for those who love dealing with people, thrive on solving problems and enjoy providing celebrity service.

With thorough training, heaps of benefits and our commitment to Investors in People, HOP is a vibrant, exciting and positive place to work.

Get the inside scoop

According to our quarterly staff survey, 92% of staff members would recommend HOP as a great place to work!

But don’t just take our word for it, we asked our staff about what it’s really like working at HOP.


Staff Stories

Cris' Story

During my time at HOP, I’ve seen the company grow substantially and it’s been fantastic to play a part in that. After originally starting as Branch Manager of our Pudsey Branch back in 2015, I stepped up to General Manager as the business expanded before becoming Commerical Director.

I have worked in the property industry for a number of years. When I returned from travelling in my early 20s, I knew I wanted to be involved in this exciting industry and I didn’t mind starting at the bottom of the ladder. I accepted my first property job as an inventory clerk for a leading agency in Leeds City Centre and went from there!

Before joining HOP, I was looking for a company that shared my excitement for new technology and entrepreneurialism. Happily, I found that here and I’ve been on an exciting journey ever since.

You’d be hard pressed to find a better property company to work for than HOP. I love the culture, which is something which is very important to me. It’s always difficult to put into words but I think “forward-thinking, hard-working, trustworthy and open to change” sums it up.

If this sounds like you, why not get in touch and send us a copy of your CV? We’re always on the lookout for talented people that share our values.

From Negotiator to Branch Manager

After finishing 3 years at Uni, and working part-time at a storage company, I was unsure what my next step would be. I had seen a role advertised for a Lettings Negotiator and thought that showing people round houses couldn’t be too different to showing people round empty storage containers – so I decided to go for it!

I joined HOP as the Lettings Negotiator at our Pudsey office and immediately loved the culture here and the fact that no day was ever the same. After a few months, I started to take on more responsibility, such as listing properties and dealing with Landlords. 4 years down the line, the company expanded and opened its Horsforth branch and I was promoted to take over as the Lettings Manager in Pudsey.

My career at HOP didn’t stop there and with the support of the management team and further training, I was subsequently promoted again to Branch Manager. Having risen through the ranks since joining as a Negotiator straight out of Uni, these days I oversee the entire Pudsey branch and all the professional lets across Leeds and the surrounding areas. The role has its challenges, and the environment is always fast paced, but I’m surround by like-minded hard working people who make coming to work a joy.

Ready to join us?

Typical Roles at HOP

We are always on the lookout for talented like-minded people to drive our business forward.  Individuals who have a passion for property, love dealing with people, thrive on solving problems and enjoy providing celebrity service. If you like what you see and think you have what it takes, have a look over some of the typical job positions we regularly recruit for.

Lettings Administrator

As a Lettings Administrator you will be the Branch linchpin in charge of ensuring tenants move into their homes happily and smoothly.

  • You will be a great organiser and communicator.
  • Your customer service skills will be excellent.
  • You will love spinning lots of plates at the same time, fielding questions and thinking fast.

Lettings or Sales Valuer

As a Lettings or Sales Valuer you will be utilising your property knowledge to provide Landlords and Homeowners an accurate valuation for their property and achieving them the best outcome.

  • You'll demonstrate a real passion for property and indepth knowledge of the local market.
  • You will be honest, ambitious, driven and great with people.
  • You'll be a natural salesperson and an excellent communicator.

Property Manager

As a Property Manager you will be responsible for ensuring our Tenants and Landlords are happy whilst living in their home for the duration of their Tenancy.

  • You will have a good technical knowledge of property as well as great empathy and impeccable customer service skills.  
  • You'll possess an ability to build rapport extremely quickly, and a very driven attitude.
  • You are someone who enjoys communicating face to face and on the phone with customers and suppliers.

Sales or Lettings Negotiator

You will be in charge of matching the right Tenants and Buyers to their perfect home, dealing with property viewings and negotiating offers.

  • You will be a great communicator and a whizz at organising yourself, as well as others.
  • You'll have top notch negotiating skills and demonstrate high levels of empathy.
  • You will be a proactive, driven and enthusiastic individual that thrives under pressure.

Our Recruitment Process

1. Application Review

Each application is reviewed individually by the management team.

Remember, it’s not always about the person with the most experience. We are looking for hard working people that share our passion and values.

2. Telephone Chat

Once we have looked over your application, we will call you for a laid back, casual chat and to arrange an interview.

There is no pressure at this stage, it’s just great way for us to get a better idea of what you’re looking for and to arrange a suitable time for us to meet.

3. Zoom Interview or First Stage Interview

The first stage interview will be hosted either face to face or via Zoom. This allows us to put a face to a name and to find out a little bit more about you and your experience.

There will be a mix of general interview questions and competency based questions. We will also do a quick fire round of 5 questions. There is no right or wrong answer here, this just helps us to get a feel for you and your personality.

This is a great time for applicants to ask questions and learn as much as possible about the role.

4. Second Interview

Should you be successful following the first stage interview, we will invite you to our head office for a second stage interview.

This interview will likely be with a manager and director and will involve further standard interview and competency based questions. We will also touch on your expectations and what you hope to achieve from this role.

Our team here are all lovely so there is no need to feel nervous or under pressure. Remember to just be yourself!

5. Job Offer


If you are a successful candidate, our team will discuss their thoughts and a proposal will be put together. You will then receive a call to wish you congratulations and offer you the job.

A formal job offer will be sent to you by email and a start date will be discussed. Once all has been agreed a contract and any further details will be sent out to you.

The History of HOP

At HOP, we now have over 30 staff members working from one of our three branches, Pudsey, Horsforth and Leeds City Centre, and are excited to continue our growth across Leeds, and beyond, in all our departments.

Opening our third branch and HOP hub (during the pandemic!) is typical of our commitment to growth. The launch of the new branch, and new Sales division, has been met with great success as we continue to expanding team and the kinds of services that we offer customers.

Interested in joining the team?

Visit our careers page to view all our current vacancies and apply directly.

If you don’t see a current vacancy, but have a great attitude, dedication to excellent customer service and are keen to succeed, then send a covering letter to our management team and we’ll be in touch.

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Current Vacancies

Property Manager

We are looking for a full-time, permanent Property Manager with a driven attitude to join our growing team at HOP. Although property experience is preferable, HOP will provide in-house training so that once you’re up to speed, you’ll become the go-to person for Landlords and Tenants across Leeds.

See full spec Apply

Resident House Manager

We are looking for a full-time, permanent Resident House Manager for a Retirement Independent Living building. If you are a real 'people person' with the ability to build rapport extremely quickly, and a driven attitude, then have a look at the full job specification for more details.

See full spec Apply