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Knowledge Bank
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Tenant Handbook 2023
If you are moving in to a HOP property in 2023, click here to download the 2023 HOP Tenant Handbook. Designed for students and professional tenants, it covers all you need to know about renting with HOP. DownloadSales
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Sales Progression Checklist
Selling your property can be daunting and confusing if you have never sold before. There is a lot to understand and do in order to sell your property quickly and smoothly.Our Sales Progression Checklist is here to get you HOP ready, by giving you a step by step guide from Sold STC right through to completion. Although HOP will be on hand every step of the way, our checklist aims to not only help you understand the process, but also prepare you for the next stage of your sale. Download
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HOP Lettings Fee List
Click to download our most recent letting fee list. DownloadStudent
UNION Student Living Tenant Handbook
For Tenants moving in to UNION Student Living in 2023, download our useful Tenant Handbook that covers all you need to know about renting with us and your stay at UNION. DownloadStudent
Broadband Troubleshooting
If you are on one of our Bills Packages and are having trouble with your broadband, download this handy troubleshooting doc from The Bunch. DownloadGeneral
Our Property Services
At HOP, we offer a completely holistic service with dedicated teams to service all of your property needs, including Sales, Lettings, Investments & Block Management. DownloadSales
HOP Sellers Guide: Upsizing
Deciding to move from your beloved home is a big decision. Planning your next steps can feel a bit overwhelming, especially when you’re juggling a busy life around it at the same time.To help, we’ve put together to this handy guide, so we can share with you some key bits of advice when it comes to upsizing. Download
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Fire System Testing Guide
It is really important you fill in your Weekly Fire Testing Log, every week to ensure that your alarms are working and immediately report any issues to HOP. The system is also subject to annual or bi-annual testing by a qualified provider (depending on system type).A full guide to testing your specific system - and a copy of the Weekly Fire Testing Log 2023 - can be downloaded here. Download
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Tenant Handbook 2022
Whether you are a student or a professional, the new 2022 HOP Tenant Handbook is a brilliant resource, containing all you need to know about renting with us. DownloadSales
HOP Tips: Preparing your property for a sale.
When it comes to selling your property, it’s all about making a good first impression. Our property experts have compiled our HOP 10 Tips for getting your home ready for a sale into one useful leaflet. DownloadLandlords
Tenant Find Service List
Download a handy list of all the services covered by our Standard and Premium Tenant Find services. DownloadSales
Sales Services List
When you are selling a property, the costs soon add up. That’s why we keep it clear with a simple fixed price fee. It covers everything you’ll need to sell your home with HOP, including the VAT, so you know exactly what to expect up front. Download our sales services list to see what is included. DownloadDownload
AML Statement
HOP is committed to ensuring that it has adequate controls to counter money laundering activities and terrorist financing activities, in line with the Money Laundering Regulations 2007. Here's our AML Statement, which sets out our policies in regard to the Anti Money Laundering (AML) legislation.Download
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