We’ve got you covered with our Rent Guarantee.

HOP Landlords can enjoy extra peace of mind with our extensive rent protection and legal expenses cover.

With our Rent Guarantee service, you’ll not be out of pocket should the unexpected happen. Our Rent Guarantee service and comes with nil excess, rent arrears paid for up to 15 months and up to 100,000 legal expenses cover.

Rent Guarantee

Sometimes things can go wrong – even when you’ve taken measures to protect yourself and rent arrears can be disastrous when you rely on this income to pay a buy-to-let mortgage.

Our Rent Guarantee not only ensures you receive the income you expect from your tenants, but will also cover any costs you may have in recovering it.

The service is nil excess as standard so you’ll benefit from 100% of the monthly rent owed for up to 15 months, should you need to make a claim. In addition, the policy covers eviction of tenants or squatters legal proceedings, property damage legal expenses, contract disputes, and legal defence, should you need it.

Rest easy in the knowledge that you’ll always get the income you expect and, if you need legal representation to recover it, our service can help.

For extra peace of mind, add Rent Guarantee to your Standard Managed service, or choose our Premium Managed service with it already included.

What's included

  • Nil excess: you’ll receive 100% of the monthly rent for up to 15 months
  • Up to £100,000 legal expenses cover, including appeals and legal representation
  • Property damage cover, for civil dispute expenses on damages over £1,000
  • 75% of rent after vacant possession for up to two months
  • Eviction of squatters and assistance with the costs involved
  • Standalone legal expense cover, in case of civil dispute
  • Contract dispute protection, covering costs in disputes of over £100
  • 90-day claim window, from the date of first missed rental payment
  • Auto renewal process, so you have continuous coverage
  • Service supplied via Goodlord that has an exclusive partnership with DAS UK, with 40 years of experience in underwriting insurance
  • T&Cs apply. Always read the policy wording.

To find out more, speak to our friendly team on 0113 320 2100 or

The Benefits

Sometimes your tenant’s security deposit isn’t enough to cover significant damage or rent arrears. A comprehensive and rigorous coverage could mean the difference between regaining your property or defaulting on your buy-to-let mortgage.

Through the service, we often settle a dispute in rent arrears or damage to a property outside of the legal system and, by taking out our service, we handle the time-consuming task of making a settlement.

However, if required, we’ll cover the costs and expenses of legal proceedings, including the cost of appeals, and also provide legal representation from one of our trusted partners. We’ll appoint a legal representative for the duration of the proceedings and support throughout the process.

Should a property sustain physical damage of £1,000 or more during the tenancy caused by the tenant, we’ll cover the expenses for pursuit of a civil dispute against the tenant, to rectify the damage.

With our Rent Guarantee service, you’ll get the income you’re owed and any costs you may have in recovering it, so you’ll not be out of pocket, even if the unexpected happens.

How many months does the service pay out for?

Our service pays out for up to 15 months at 100% of rent. We’ll then also pay for up to 2 months at 75% whilst the property is being re-advertised. The property must be re-let with your current agent.

What’s covered under the legal expenses?

We’ll cover the eviction for rent arrears, serving the Section 8 notice, arranging a legal advocate, paying court costs and organising a bailiff. We’ll also evict for some other serious breaches. The main ones include subletting, illegal activity, unauthorised occupants and failure to vacate after a Section 21 notice – the case must have a 51% (or higher) chance of success in court, as determined by DAS Law.

Has anything changed in light of COVID-19?

Goodlord has continued to provide this service throughout COVID-19, with no disruption to new business or renewals. To do this, they enhanced our claims process to include a comprehensive pre-claims service with mediation, financial assessments and support to tenants, landlords and letting agents – all whilst continuing to provide cover that protects for up to 15 months of rental payments.

What is the property damage cover?

This provides legal expenses and support where the tenant leaves with over £1,000 of damage in the property. Your deposit is used and then any damages over and above that amount will be chased through the money judgement process. Please be aware we need to be able to trace the tenant for you to benefit from this.

Is there an excess?

This service is nil excess, as long as a claim is made within 45 days of the first arrears. If a claim is made within 46 to 90 days of arrears, there is a penalty excess of one month.

To find out more, speak to our friendly team on 0113 320 2100 or

Compare our Services for Landlords

Tenant Find

Standard

Tenant Find

7%

+VAT
Managed

Standard

Managed

12.5%

+VAT
  • Fees apply

  • Fees apply

  • Fees apply

  • Fees apply

  • Fees apply

  • Fees apply

  • Fees apply

  • Fees apply

Managed

Premium

Managed

15%

+VAT
  • Fees apply

Customer reviews

They are a pleasure to work with and are great at managing, quoting and fix

They are a pleasure to work with and are great at managing, quoting and fixing all the issues that come with tenants. They are also brilliant at recommending areas to improve on so you maximise the rental income. I wish I had used them sooner !

Akshay Khurana

Best experience i will recommend this agency with all my trust thank you Hope.

Alexandre M

“Three house viewings from ben”

Ben was very nice and made the process very enjoyable and gave clear advice

Andreas A

We had a good experience with Hop. The agent (Joe) was very helpful and nice, he did his job well as he kept us updated with the availability of the houses. Agents like these make customer experience comfortable and amazing.
Thanks

Anjali Saini

Friendly people, very knowledgeable about the property

Anonymous

Professional

Really professional company and nice agents.

Anonymous

Excellent from the initial phone call to the Pudsey/ stanningley office , welcoming& efficient & on viewing Joe was really pleasant& informative, enthusiastic & able to present other property for me to view

Anonymous

Very easy process and they are very helpful.

Anonymous

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