Created by Feefo, Trusted Service is awarded only to those businesses that use Feefo to collect genuine ratings and reviews.
A badge of honour, this accreditation remains unique, as it is based purely on the interactions with verified customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’ commitment to outstanding service.
Let Leeds met the criteria of collecting at least 50 reviews between January 1st 2017 and December 31st 2017, with a Feefo service rating of between 4.0 and 4.4 and are now proud holders of the awards. Luke Gidney, MD, commented:
“It’s a real honour to receive this award from Feefo. Our motto is ‘Every Move Matters’ and it’s something that we take to heart as a company. It’s our goal to make every move, for every customer, go as smooth as possible.
Whether it’s helping a student find their next pad, a couple find their first home or a landlord find the right investment, our team take care every step of the way to deliver the best possible customer service.
This award is such fantastic recognition of what we do because it is based on our customer’s feedback on our service and we really are very proud of it.”
Speaking on this year’s award, Andrew Mabbutt, CEO at Feefo, commented: “The Trusted Service award has always been about recognising those companies that go the extra mile. Once again, we have seen many incredible businesses using Feefo to its full potential, to provide truly memorable experiences for their customers – and rightly being awarded with our most prestigious accreditation. I look forward to the continual success of the businesses that work in partnership with Feefo throughout 2018.”
Feefo is a ratings and reviews, and customer analytics platform that provides the tools to collect genuine, purchase-verified reviews on behalf of over 4,000 businesses. Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction; this is in order to increase consumer confidence, and combat the rising issue of fake reviews.
A huge THANK YOU to all our customers who have taken the time to leave us their feedback.
Back to news