Overview 
Sourcing 
Refurbs 
Developments 
Why Leeds? 
Sales 
Meet the HOP Team
Lettings Negotiator
Abbie M
What do you do at HOP?
My job at HOP is to deal with enquiries from students and professionals, book viewings and help landlords find the best applicants for their properties.
What did you do before joining HOP?
Before joining HOP, I worked for a small business within the housing industry, where I assisted the Directors completing S202 Homeless Reviews with various Local Authorities within London. Alongside this, I also completed a diploma in Business Administration.
Why did you join HOP?
I’ve always found the property market interesting and wanted to work within this industry.
What are your hobbies?
I enjoy going out for food and drinks at new places, dog walks and shopping!
Tell us an interesting fact about you?
I recently spent 4 months living in Melbourne, Australia.
What is your dream home?
A converted farmhouse with a modern open-plan kitchen with floor to ceiling windows.
Property Manager
Ami
What do you do at HOP?
I manage a portfolio of properties on behalf of our landlords. This includes carrying out property inspections, processing renewals and general day to day maintenance issues.
What did you do before joining HOP?
I have been a Property Manager for several years at another well-known agency.
What’s the best bit about working for HOP?
The best bit about working at HOP is that no two days are the same. I enjoy the variation in my role and having the opportunity to visit the properties and meet the landlords and tenants in person.
What are your hobbies?
Spending time with my family, long walks with my dog and children are the best days.
An interesting fact about you?
I have several metal screws and plates in my left leg!
What is your dream home?
A detached farm house with lots of animals.
Property Maintenance
Dave
What do you do at HOP?
I am the maintenance operative here at HOP. Where possible, I look after the maintenance for our Tenants and Landlords. Working direct for HOP means I am able to prioritise their Landlords and Tenants to help with a speedier repair processes.
What did you do before joining HOP?
Before joining HOP I worked in Property Maintenance for another company, and also did kitchen and bathroom services.
What’s the best bit of working for HOP?
I like a challenge, also enjoy helping tenants feel comfortable in their property whether long or short term.
What are your hobbies?
Wish I had time for hobbies!
What is your dream home?
My dream home would be a nice villa in Gran Canaria with sea views, a pool & outdoor kitchen.
Lettings Administrator
Miaya
What do you do at HOP?
I am based in the Leeds office and my main responsibilities involve taking care of applications, contracts, key release, answering calls and greeting visitors.
What did you do before joining HOP?
Before joining HOP I was a Recruitment Consultant.
What’s the best bit about working for HOP?
The team! I felt welcomed within my first half hour and people are always willing to help. I also am finding learning within the property sector really interesting.
What are your hobbies?
Vegan cooking, dog walking and looking after my houseplants.
An interesting fact about you?
I broke my foot jumping off of a climbing frame when I was 4 because my sister convinced me I was a fairy.
What is your dream home?
Renovated farmhouse, huge windows, high ceilings and lots of land for animals!
Head of Student Lettings (Leeds)
Rosco
What do you do at HOP?
My role is to oversee the operational aspects of the business.
What did you do before joining HOP?
Before joining HOP I managed a number of large restaurant / pubs for a chain company, travelling between struggling sites to help improve operations and maximise profit.
What’s the best bit about working for HOP?
I am thoroughly enjoying working within a smaller team. Working as a single entity towards a common goal is a great feeling and being able to have a laugh whilst doing it makes it a fantastic place to work. It is incredibly cliché to say, but the role is brilliantly varied with no two days alike. Every day I am interacting with lots of new people across a wide spectrum of characters and personalities.
What are your hobbies?
I am always keen on picking up new skills and learning new things. I am currently practicing calligraphy, specifically in a form known as English Round hand used heavily in the 18th Century.
An interesting fact about you?
I have a Black Belt in Jujitsu and spent a number of years working as a coach.
What is your dream home?
My dream home would be an older building, ideally a converted barn or church basically something with a bit of character. It would have a significant amount of land surrounding to have my own smallholding. Although I would love to have this on the continent, nowhere else feels like home as much as the Yorkshire countryside!
Head of Property Management
Shauna
What do you do at HOP?
I manage a portfolio of properties, this includes managing all maintenance and ensuring that all compliance and inspections are up to date. Also as a Team Leader I am there to support our Professional Property Management team to provide the best service to our landlords and tenants.
What did you do before joining HOP?
I worked as a Lettings Negotiator for three years in a nationwide company both in Liverpool and Leeds City Centre.
What’s the best bit about working for HOP?
I joined HOP as they have a very personal touch with landlords and tenants. The job also allows flexibility in the working day with being based both in the office and out visiting properties.
What are your hobbies?
I love to travel and visit new countries. I also try to go back home as much as I can to spend time with friends and family!
An interesting fact about you?
I travelled through 7 countries in a 7 month period, spending one of the months working in a cocktail bar in Malaysia.
What is your dream home?
My dream house would be a big old Victorian style with modern touches added.